The blinds took about a month to be made and shipped. The best part is that the same person that measured the blinds came back to install them. He was familiar with all of the windows since he had taken the measurements. He installed them in just minutes. They do provide perfect privacy, while letting in light during the day. They raise and lower very smoothly with no cords that hang down. I highly recommend them.
The whole experience was very pleasant and the installer was very professional. Based on my first experience with the company I would definitely be willing to try their other products. If you are looking for custom shades or blinds at a lower price read this article about where to find custom roman shades on a budget. If you want more help with how to measure your windows and find shades that fit, check out this post.
I am blogger with a 9to5 job. I like to work on my home on the weekends, one piece at a time. I like to research and noodle over rugs, lights, furniture, art and more. I want to share what I learn about how to decorate like a pro. We ordered another brand and had to remove them as it was intolerable.
Your email address will not be published. HU Average rating: 5 out of 5 stars. Recently a section of the metal beads pull for Solar shade was broken when I tried to open the shade one morning. First, I tried to find the parts to fix this by myself, but I was not successful. I dealt with Angela Balles, Customer service agent, and she was so understanding and helpful.
She told me they will send me the parts with no charge. Replacement parts arrived shortly, and I was able to fix my shade. Like 2. December 9, Mark and Katherine King Average rating: 5 out of 5 stars.
Our Designer, John McKay, was super professional and patient with our indecision and lended great advice throughout the process. Our Plantation Shutters came out amazing and even the installer they sent was a joy to work with.
We will be ordering more from them this year as it gives your home such a clean designer look at a much mote affordable price. December 7, Last modified: December 15, Excellent products and excellent customer service! Carol assisted me throughout the entire process until my issue was resolved and I was happy. She emailed me regularly to check in on how things were going and followed up at every stage.
November 27, I was working with "Sunshine" Tate and she couldn't have been more helpful and knowledgeable. Smith and Noble is lucky to have people like Sunshine representing them to the general public. November 26, From my initial call onwards she was absolutely terrific to work with, always responsive, helpful, and proactive with following up. Having purchased their product in the past, I know from experience that they are top quality, beautiful, and built to last.
Thanks for your help "Sunshine"! November 18, Kim Demazeliere was amazingly helpful and patient in my ordering process. She advised me exactly how to measure myself to make sure the treatments would fit. November 15, I have multiple versions of their window coverings: wooden slat blinds, cellular shades and have had minimal problems with my orders.
I had to call in on a warranty issue for a relatively new cellular blind and was helped out by several people. One was Anthony, who created the original work order and started the ball rolling. She was absolutely pleasant and delightful to have as a customer service agent!
While I was talking to her, there were some slowdowns on the computer and there was a details she had to recreate. While while I was waiting, instead of putting me on hold, we chatted a bit and she made me fell like a really valued customer.
Angela was able to help me get a replacement blind for the one that was broken, and was efficient and knowledgeable about the system and her computer, so that is really important. Turns out she has been with the company 20 years! WOW, that is impressive in itself. November 11, I actually met her when I called to discontinue their catalog. I had an unresolved problem and was ready to "break-up" with them when she inquired why I wanted to cancel.
The fact she was even interested made me feel like I mattered. With the most positive, friendly and refreshing demeanor, she worked on helping me with fixing an older order I had practically written off. The customer service she provided was more that outstanding.
Thank you, sweet Della, for all your efforts in making me one happy customer! Cindy C. November 3, Service has been excellent! What great service! I was ordering for my son's home and Kim Demazeliere really helped me think through sizing, etc.. She was a tremendous help, probably would not have ordered had I not had her service -- M. A Callahan. November 1, I was lucky enough to get Kim on the phone. She was very knowledgeable about her products and the technical requirements.
She was very pleasant to deal with.
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