For assistance installing updates, contact Apple technical support. Important: Before you install a system update, check the system requirements for Flash CS4 Professional to ensure compatibility. If the update isn't listed,then contact Adobe or the manufacturer of your third-party software or hardware. To maximize available RAM and reduce the chance that another application may conflict with Flash, quit open applications, and then restart Flash CS4 Professional.
Note: Press the Shift key as soon as possible after the startup tone but not before. If the tasks in the previous section don't solve the problem, then try the following intermediate troubleshooting tasks.
Some system components--for example, device drivers and virus protection utilities--can conflict with the Flash CS4 Professional installer and result in an incomplete or failed installation.
To prevent these conflicts, install Flash CS4 Professional from the desktop. A system error can occur if Flash CS4 Professional accesses a damaged font. You can troubleshoot fonts to determine if they cause the problem. A damaged hard disk can cause installation errors. Disclaimer: Adobe doesn't support third-party disk utilities but provides the following instructions as a courtesy.
For support, contact the developer of the disk utility. Virus scan software can interfere with software installation. Temporarily disabling anit-virus software can allow software to install successfully. The steps below are common procedures use to disable anti-virus software. If the steps below do not allow you to disable the anti-virus software refer to its documentation.
If the tasks in the previous section don't resolve the problem, then you may be able to resolve the problem by reformatting your hard disk or by determining if hardware is conflicting with Flash CS4 Professional. Disclaimer: Adobe doesn't support hardware and provides these tasks as a courtesy only.
For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, then you may void the computer's warranty.
Note: Before you remove or rearrange hardware, turn off and disconnect the power to the computer and any peripheral devices. Install the system software on a different hard disk not a different partition on the same disk and then specify that disk as the startup disk. Then, install Flash CS4 Professional to the new hard disk.
To check PCI or PCX cards, turn off your computer, remove any processor accelerator cards, video cards, or other installed expansion cards, and then restart the computer. Disconnect peripheral devices one at a time. If an error doesn't occur when an external device is disconnected, then there may be a problem with the device, the cable, or the connection. Contact the manufacturer of the device for troubleshooting steps for the device.
Install and run Flash CS4 Professional from a different hard drive installed in the same computer or the same hard drive installed in a different computer. If the problem doesn't recur, then the hard drive or the motherboard you were using previously may be the cause. For assistance, contact the manufacturer.
Troubleshoot installation problems Adobe Creative Suite 4. Legal Notices Online Privacy Policy. What's covered. Beginning troubleshooting. Make sure that the system meets the minimum requirements for Flash CS4 Professional. Delete previously installed application files. If you are using the Flash CS4 Professional standalone, ignore this step and step 3. Check to see if the following folders are installed in the Applications folder or other location: Adobe Acrobat 9.
Drag each application folder to the Trash. Empty the Trash. If you receive a message that a file is in use and can't be deleted, restart the computer, then empty the trash. Use Google Fonts in Word. Use FaceTime on Android Signal vs. Customize the Taskbar in Windows What Is svchost.
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